How to redeem an Xbox code in 5 different ways

S device?|S? If you’re lucky enough to have been gifted an Xbox code or gift card — or if you have an Xbox subscription code — you might find yourself unsure of how to redeem it. There are several ways to do this, so keep reading and we’ll show you the top 5 ways to redeem a Xbox code.

How to Redeem an Xbox Code on your Console

You can redeem your Xbox gift card or code by using the console that came with it. Whether you’ve got an Xbox One, Xbox Series X|S, or Xbox 360, it’s a simple process that should only take you a couple of minutes to complete.

Redeeming a code for Xbox One or Xbox Series X|S

1. Press the button to turn on your console. Xbox button.
2. Select Store.

3. Choose the Left-hand Menu. Redeem.

4. Enter the 25-character code then select Check code.

5. Follow the onscreen instructions.

Redeeming Codes on Xbox 360

You have an older console. No worries; it’s easy to redeem a code on your Xbox 360.

1. Press the button to turn on your console. Guide for Those Who Want to Know More Button on the controller
2. Select Games & Apps > Redeem code.
3. Enter your 25 character code.
4. Follow the prompts on your screen to redeem your code.

How to Redeem an Xbox Code on Windows PC

If you’re at your PC or away from your Xbox console, it might be more convenient to redeem your Xbox code on your PC. You can redeem your Xbox code in a few different ways, such as using the Xbox App for Windows or the Microsoft Store.

Redeeming a Xbox Code on the Xbox Windows App

It’s easy to redeem an Xbox code via the Xbox app for Windows but bear in mind that you’ll need to ensure you have the Xbox app for Windows installed on your PC before you get started. Also, note that these instructions are only for the Xbox Windows app, as you can’t currently redeem a code on the Xbox app for mobile.

1. Click the button to learn more. Start Enter and press the button Xbox Enter the keyword into the search box, and then select the Xbox app Results are displayed.
2. When the app is opened, click on your desired device. Gamerpic (top left)

3. Select You can also find out more about the following:.

4. The following is an explanation of what you should do. Redeem a codeChoose Redeem.

5. Enter your 25 character code.

6. Select NextFollow the prompts on screen.

Redeeming an Xbox Code at the Microsoft Store

If you don’t have the Xbox app for Windows installed on your PC — or you’re using a work or friend’s PC that doesn’t have the app, you can redeem your code in the Microsoft Store.

1. Click the button to learn more. Start Button and type Store Enter the search box.
2. Choose Microsoft Store You can find the results of your search.
3. In the top right corner of the screen, select your profile picture (you may need to log in if you’re not using your own PC).

4. Select Redeem codes or gift cards.

5. Enter your 25 character code.

6. Select NextFollow the prompts on screen.

How to redeem a Xbox code in other ways

If you don’t want to use any of the above methods, there is one final way you can redeem your Xbox code, and that’s via your PC browser or your browser of choice on your mobile device.

1. On your phone or PC’s browser, navigate to redeem.microsoft.com.
2. Log in using your credentials if prompted.
3. Enter your 25 character code.
4. Select NextFollow the prompts on screen.

What to Do If You Can’t Redeem a Xbox Code

You may see an error message or code when redeeming your Xbox code. While that can be pretty frustrating, it’s easy to get help if things go wrong.

Unreadable or Damaged Code

1. If you can’t redeem your Xbox code, first double-check to make sure you’ve entered it correctly. It’s easy to type one or two digits wrong in a 25-character code — and if your code is damaged or scratched, it might be hard to see the characters.
2. Note that codes don’t contain any of the following characters: A, E, I, O, U, L, S, 0, 1, 5.
3. If you’re sure you’ve entered your code correctly, and that the code is valid and hasn’t already been redeemed, you can contact Microsoft Support.
4. By going to the player’s website, you can ask them to cancel their purchase. Order History Selecting Cancel this item.
5. If you purchased a physical code, take it back to the place you purchased it from to explain that it couldn’t be redeemed, and they should refund you.

Code already redeemed error message

Don’t panic if you receive an error message saying your code has already been redeemed.

1. First, check your order history to ensure it hasn’t already been redeemed on your account.
2. If you’ve got more than one Microsoft account or a different Xbox gamertag, make sure you didn’t redeem the code on your other account or gamertag.
3. It’s also worth checking that another member of your household didn’t already redeem the code.
4. If you’re sure your code hasn’t already been redeemed but it isn’t working, you can contact the person who gifted you the code and ask them to cancel the purchase by going to their Order history and selecting Cancel this item.
5. You can also return the code to the place you purchased it and explain to them what happened.

Code Doesn’t Match Your Country/Region Error Message

You’ll see this error message if the code purchased is for use in a different country/region than the one your account is set to. It is important to remember that codes can only be redeemed for the same region your account belongs to. If you received a code from someone in another country, they will be able to sign into their account. Order history Choose Cancel this item. They’ll then be able to resend you the code using the correct country/region for your account.

Error Code: Code not activated

Sometimes a code hasn’t been activated before you purchase it. You can contact the retailer who sold you the code and ask them to activate the code for you if you get this error message.

As you’ve seen, there are a number of ways to redeem a Xbox code. If you have any problems redeeming your Xbox code, please follow the guide above to fix your issue. Microsoft support can help you if everything else fails.